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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Manuel Blanco

December 1, 2023

5  out of  5 rating by Manuel Blanco
"Staff is great. They called me before my policy anniversary to let me know of the policy rate increases and I ended up Adding an umbrella policy to be fully protected."
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Candice Klepinger

November 30, 2023

5  out of  5 rating by Candice Klepinger
"Friendly and fast service for auto and renters insurance. Recommended!"
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November 29, 2023

5  out of  5 rating by J M
"This location is the absolute best one around! They are extremely professional and knowledgeable about the industry while remaining very relatable, they make all the details easy to understand. Highly recommend them you will not be disappointed."
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Karla Galindo

November 24, 2023

5  out of  5 rating by Karla Galindo
"Griselda Ávila was so amazing when helping me with my house policy. She took her time to hear me out and started working on what we needed right away ! She followed up with me to update me on my case within 5 minutes like she said she would. I felt so relieve. If you need help, contact her. She’ll have you taken care of for sure."
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Sergio Cuellar

November 23, 2023

5  out of  5 rating by Sergio Cuellar
"Llevo 5 años con state farm y honestamente me han ahorrado mucho dinero antes yo tenia GEICO pero decidi poner mi casa y carro con ellos gracias a GRISELDA ÁVILA quien me llamo para ofrecerme sus tarifas de carro ,casa y seguro de vida muchas gracias x todo."
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Mukesh Patel

November 23, 2023

5  out of  5 rating by Mukesh Patel
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kirshia smith

November 20, 2023

5  out of  5 rating by kirshia smith
"Very friendly and helpful service! 10/10 highly recommend!"
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V Aparicio

November 19, 2023

5  out of  5 rating by V Aparicio
"I have been a State Farm customer for over six years. Not only are their prices fair, I trust Griselda Avila! She is my go to for every question I have. I know I am getting the best advice and guidance when I reach out to her! When anyone ever asks me about home and auto insurance, I always give her name and number! You gotta call her!"
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Aleida Robles

November 18, 2023

5  out of  5 rating by Aleida Robles
"I will never change my insurance agent Daniel De La Cruz. His office staff treat you like family and will always answer your questions and will look out for your best interest. I have Car, Home, Auto and Umbrella.. Great Service thank you so much for the great service .. Thanks yo Daniel & Family also A great rep Griselda Avila"
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Griselda Rebollar

November 18, 2023

5  out of  5 rating by Griselda Rebollar
"Excellent...un servicio al 100 para cualquier clase te Poliza,auto,casa y vida umbrella . Estoy muy satisfecha con su servicio gracias GRISELDA AVILA nos haces sentir como en familia q ya estas recomentada con amigos,familia y conocidos...ya mucho se cambiaron a state farm solo por la atencion q tu nos has brindado"
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Maria Torres

November 18, 2023

5  out of  5 rating by Maria Torres
"Griselda Avila .De munchas la mejor su servisio y attention al cliente 10 de 10"
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Daniel de la cruz

November 17, 2023

5  out of  5 rating by Daniel de la cruz
"Celebrating 15 years of unwavering commitment, I am genuinely delighted with the exceptional work that my team consistently delivers. Our team is a rich tapestry of diversity, mirroring the vibrant community we serve. Operating in Villa Park, IL, we take pride in providing swift and efficient solutions to meet the insurance needs of our clients in the Chicago Metro area. The dedication and collaboration within our diverse team contribute to our success in delivering expedient and tailored services."
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Yolanda Sandoval

October 31, 2023

1  out of  5 rating by Yolanda Sandoval
"Terrible service from the agent Dan de la Cruz I've been trying to speak to him since August left many messages and so far no return call. It's been a month since change was made to the home policy I requested a confirmation letter yet I'm not in receipt of any as of today Oct 31."
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Hernan Trujillo

October 28, 2023

5  out of  5 rating by Hernan Trujillo
"Pablo De Freitas is an outstanding agent who walked me through all my options to get my car insured with State Farm. His knowledge and ability to effectively communicate my options by providing different examples made the process smooth and easy to understand. State Farm is lucky to have him!"
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Claudia Ramos

October 10, 2023

5  out of  5 rating by Claudia Ramos
"Quiero decir que la experiencia de tener State Farm me a dado mucha paz especialmente mi agente Pablo De Freitas quien desde el principio a estado presente en todas mis preguntas y buscando darme la mejores opciones para mi póliza. Sin duda alguna recomiendo al 100% comunicarse con Él, pues su honestidad y profesionalismo es lo que lo destaca. Gracias Pablo y a todo el equipo quien lo rodea en State Farm."
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nataly arvanitis

October 10, 2023

5  out of  5 rating by nataly arvanitis
"Completamente excelente el servicio. Mil por ciento recomendado. Personas agradables, amigables y super eficaces! Pablo mi agente."
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Guillermo Torras

October 9, 2023

5  out of  5 rating by Guillermo Torras
"We just purchased our first home and Pablo De Freitas was our agent, he was very professional and took the time to explain every detail of the quotation. I would recommend them."
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Claudia curzio

October 9, 2023

5  out of  5 rating by Claudia curzio
"If you’re looking for a patience and knowledgeable agent ask for Pablo de Freitas. He is very responsive and efficient in responding your needs for Home, auto and life insurance. I have been with SF since 2014 and I have never had a problem, great team I love them!"
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Cesar Sosa Cardona

October 9, 2023

5  out of  5 rating by Cesar Sosa Cardona
"Great service, sense of urgency and genuine care. Pablo for president, best dude ever."
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Victor Mino

October 8, 2023

5  out of  5 rating by Victor Mino
"Customer service is great and detailed, Pablo is a great insurance agent that have been helping me for a while and I am very happy with his expertise, highly recommended and keep the good work."
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Derek O'Neal

August 29, 2023

5  out of  5 rating by Derek O'Neal
"This review is specific to Christopher Fowler. When I need to call my local State Farm office, I always request to speak to Chris. My reasoning is the other service reps don't seem to actively listen, they, for one, are awaiting a pause to rebuttal and ask questions of information previously given. Also, they don't seem to possess the ability to say they simply don't know and don't attempt to get someone who can answer the question posed. Chris however, listens carefully and will admit if he doesn't know or unsure. He (Chris) expeditiously will find someone who does know or get back to me with an answer. Listening not hearing is a lost art. Chris has reached a level of mastery when it comes to effectively listening and giving appropriate responses. In my opinion, he should be given the role of trainer to his contemporaries with regard to how to listen and respond effectively."
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Ramon Sal

July 6, 2023

1  out of  5 rating by Ramon Sal
"Mga kabayan. Employees here is so incompetent to do there job. I moved to a different State Farm agent, because they’ve been charging my business insurance even though I called to stop because business is close. When I called back after 2 months, they want me to give them the name of the employee I talked too. And now they’re giving us a hard time just to transfer our account on a State Farm agent we choose. You are an insurance company and we need fast response. Huwag kayong ganyan."
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Cesar Tello

June 2, 2023

1  out of  5 rating by Cesar Tello
"Pésimo servicio, llamas para hacer una cita y cuando llegas resulta que se les olvido que llamaste y muy mala forma de atender en especial el señor que se sienta del lado izquierdo a la entrada, déspota su forma de atender, por nada del mundo recomiendo esta oficina."
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Erica Alzamora

April 20, 2023

1  out of  5 rating by Erica Alzamora
"When you think your insurance company is here to help! Surprise I guess I used too many lifelines, they toss you away! Wow"
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Olga Morales

February 8, 2023

5  out of  5 rating by Olga Morales
"Tengo ya varios años con ellos y siempre muy atentos y cumplen con mis expectativas.💯👍🏼"